Privacy Policy

We collect information in a limited set of ways. First, we receive information you choose to send us directly. If you email Decided, Inc., we receive the contents of your message and any information you include in it, such as your name, business email address, signature block, company name, role, phone number, or other details you choose to provide about your organization, evaluation process, or request.

Second, certain technical and usage information is collected automatically when you visit the site. This may include IP address, general location inferred from IP, browser type, device characteristics, operating system, referrer information, page URLs, on-site navigation events, timestamps, and similar activity data generated when a browser loads and uses the site. Some of this information may be collected through cookies, local storage, pixels, scripts, or other similar technologies used for analytics and site performance measurement.

We do not ask visitors to create a user account on the public site, and this site does not currently provide consumer checkout, payment submission, or self-service customer administration tools. For that reason, this Policy does not describe account credentials, billing data, or product-tenant configuration data because those flows are not part of the present public website experience.

• Identifiers and contact details you voluntarily provide in email or other direct outreach.
• Professional or commercial details you include in messages, such as employer, role, team size, implementation timing, or evaluation context.
• Internet, device, browser, and usage data generated when pages load and are viewed.
• Diagnostics and performance information needed to understand site operation and visitor engagement.

We use information for ordinary business and website purposes. That includes responding to inbound messages, understanding interest in Decided, maintaining and improving the public site, measuring traffic and page performance, protecting the site against misuse, debugging operational issues, and maintaining appropriate legal and business records. We may also use information to evaluate and prioritize commercial conversations requested by visitors or their organizations.

Where permitted by law, we may use information to communicate with you about your requests, follow up on conversations you initiated, maintain internal reporting on site engagement, and support compliance, audit, governance, and security activities. We do not describe this site as collecting information for a broad advertising profile marketplace; the site is primarily a public marketing and information experience for Decided.

If you submit information that we cannot reasonably process, is unrelated to a legitimate business purpose, or creates legal or security risk, we may decline to act on the request, retain limited records of the interaction, or use the information only to protect our rights and systems.

The site uses analytics-related technologies to understand traffic and site usage. Based on the site configuration in effect as of the last updated date above, Decided uses PostHog on production decided.com hosts to measure page activity and related usage signals. These technologies may collect or infer browser, device, network, and interaction data, and they may store or read identifiers through cookies or similar client-side mechanisms.

We use this information to understand which pages are viewed, how visitors move through the site, whether content is loading correctly, and how the site performs in real-world conditions. Analytics data also helps us evaluate demand signals, improve the clarity of website content, and identify technical issues or abuse patterns.

You may be able to control cookies or similar storage through your browser or device settings, including by blocking, deleting, or limiting certain categories of storage. Those controls may affect how the site works. Because technology and vendor behavior can evolve, your browser or privacy tools remain an important part of your own control environment.

We do not sell personal information in the ordinary consumer data-broker sense through this public site. We may, however, share information with categories of third parties that help us operate the site and our business, subject to applicable law and appropriate business controls.

• Service providers and contractors that host, secure, monitor, analyze, or support the website and our related business operations.
• Analytics providers that process usage and device data on our behalf to measure performance and engagement.
• Professional advisors such as lawyers, auditors, insurers, and similar advisors when disclosure is reasonably necessary.
• Government authorities, regulators, courts, or law enforcement when required by law, valid process, or to protect rights, safety, and property.
• Relevant counterparties in connection with an actual or proposed financing, merger, acquisition, reorganization, asset sale, or similar corporate transaction.

We may also share information within Decided, Inc. on a need-to-know basis for legitimate internal purposes such as commercial response, site operations, security, legal review, finance, and recordkeeping. We do not promise to use a single static list of providers forever, and our provider roster may change over time as the site and business evolve.

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to respond to requests, maintain our records, operate and secure the site, resolve disputes, establish or defend legal claims, and satisfy applicable legal, accounting, tax, or compliance obligations. Different categories of information may be retained for different periods depending on context and risk.

For example, inbound email communications may be retained for business continuity, relationship management, and legal record purposes. Website analytics data may be retained according to the settings, practices, and retention windows configured in our analytics tooling or other operational systems. We may delete or de-identify information when we determine it is no longer reasonably needed, but backups, archival systems, or protected legal records may persist for longer periods.

We use administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, and disclosure. Those measures may include access controls, vendor management, monitoring, documented operational practices, and other reasonable safeguards appropriate to the nature of the site and the information involved.

No website, communication channel, or storage environment can be guaranteed to be fully secure. As a result, we cannot and do not guarantee absolute security. You should not send highly sensitive information to the public site or through ordinary email unless you are comfortable with the risks of that transmission method and have an appropriate legal or operational basis for doing so.

Depending on where you live, you may have rights under applicable privacy law to request access to, correction of, deletion of, or information about certain personal information we hold about you. You may also have the right to object to or restrict some processing, withdraw consent where processing is based on consent, or request portability in certain circumstances.

Because the public site does not currently provide a logged-in self-service profile portal, requests should be sent to contact@decided.com. We may need to verify your identity, clarify the scope of your request, or retain certain information where permitted or required by law. Some information may be exempt from deletion or access rights because of legal obligations, security requirements, or the need to keep accurate business records.

You may also exercise browser-level choices about cookies and similar technologies. If you prefer not to provide information by email, you can choose not to contact us through email links on the site. If you no longer want us to use information from a particular inbound exchange for follow-up, tell us in your message and we will consider the request in light of our legal and operational obligations.

Decided, Inc. is based in the United States, and the site is intended for a general business audience that may access it from different countries. If you visit the site from outside the United States, information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate. Those jurisdictions may have data protection rules that differ from those in your home country.

Where applicable, we take reasonable steps intended to support lawful cross-border data handling. However, use of the public site and direct outreach to Decided may involve international transfer and processing of information consistent with this Policy and applicable law.

The public site is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children under 13 through the public site, and we do not intend for children to use the site as a consumer service. If you believe a child has provided us personal information through the site or by email inappropriately, contact us at contact@decided.com so we can review the situation and take appropriate action.

Some browsers offer a "Do Not Track" ("DNT") setting. At this time, the site does not respond to DNT signals in a uniform way that changes our data collection practices because there is not yet a universally accepted standard for how to interpret those signals in every context. As a result, if you enable DNT in your browser, the site may continue to operate as described in this Policy unless you use separate browser or device controls to block cookies, scripts, or similar storage.

We do not knowingly allow unrelated third parties to collect information about your activities across different websites for their own separate advertising purposes through this site. However, service providers acting on our behalf, including analytics providers, may receive device, browser, network, and usage information when you interact with the site in order to provide their services to us.

We may revise this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of the page and may take additional steps if required by law or if we determine that the changes are material. Your continued use of the site after an updated Policy becomes effective is subject to the revised terms, except to the extent applicable law requires a different form of notice or consent.

Because our site, vendors, and business operations may change over time, you should review this page periodically rather than assuming it will remain unchanged.

If you have questions about this Privacy Policy or want to submit a privacy-related request, you may contact Decided, Inc. at contact@decided.com.

When contacting us, please include enough detail for us to understand your request, verify your relationship to the information at issue, and respond appropriately.

This site, its content, and this Privacy Policy are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Decided, Inc. disclaims all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability, and quiet enjoyment.

To the fullest extent permitted by applicable law, Decided, Inc. will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, business opportunity, goodwill, use, data, or other intangible losses, arising out of or related to your access to or use of the site, your reliance on site content, your communications with us, or this Privacy Policy, even if we were advised that such damages might occur.

To the fullest extent permitted by applicable law, Decided, Inc.'s total liability for claims arising out of or relating to this Privacy Policy or the public site will not exceed one hundred U.S. dollars (US $100.00) or the amount you paid, if any, to access the site, whichever is greater. Because the public site is provided without a fee to general visitors, your sole and exclusive remedy for dissatisfaction with the site or this Policy is to stop using the site and, if appropriate, contact us with your concerns.

Nothing in this section or this Privacy Policy excludes, restricts, or waives any rights or remedies that cannot be excluded, restricted, or waived under applicable law. If any part of this section is found unenforceable, the remainder will be enforced to the maximum extent permitted by law.