Terms & Conditions

Terms & Conditions

These Terms & Conditions govern access to and use of the public Decided website operated by Decided, Inc. This page is intended to cover the website and public site content only, while any purchased products or services remain subject to separate written agreements where applicable.

Effective date: April 14, 2026

1. Acceptance and Scope

These Terms & Conditions govern your access to and use of the Decided website, including decided.com and any public pages, materials, and content made available through that website by Decided, Inc. ("Decided," "we," "us," or "our"). By accessing, browsing, or using the site, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use the site.

These Terms & Conditions apply to the public marketing site and related public-facing content only. They do not by themselves grant you access to any paid Decided software, hosted environment, implementation services, or customer features. If your organization purchases products or services from Decided, those products and services will be governed by separate order forms, master service agreements, statements of work, or other written agreements, and those agreements will control in the event of a conflict with these Terms & Conditions.

You represent that you have the legal capacity to enter into these Terms & Conditions on your own behalf or on behalf of the entity you represent. If you are using the site on behalf of an organization, you represent that you are authorized to bind that organization to these Terms & Conditions.

2. Permitted Use

You may use the site only for lawful purposes and only in a manner consistent with these Terms & Conditions. Subject to your compliance with these Terms & Conditions, Decided grants you a limited, revocable, non-exclusive, non-transferable right to access and use the site for your internal informational and business evaluation purposes.

No right, title, or interest is transferred to you except for the limited access right expressly stated above. All rights not expressly granted are reserved by Decided and its licensors.

3. Prohibited Conduct

You may not use the site in any way that could harm Decided, other users, or any third party, or that could interfere with the operation, integrity, or security of the site. Without limiting the generality of the foregoing, you agree that you will not:

  • use the site in violation of any applicable law, regulation, or third-party right;
  • copy, reproduce, republish, frame, mirror, scrape, crawl, harvest, or systematically extract site content except as permitted by mandatory law or with Decided's prior written consent;
  • attempt to gain unauthorized access to the site, related systems, accounts, networks, or data;
  • introduce malware, malicious code, harmful content, or any mechanism intended to disrupt, damage, intercept, or expropriate systems or information;
  • interfere with or circumvent site security, rate limits, access controls, or technical restrictions;
  • misrepresent your identity, affiliation, or authority, including by implying any endorsement, partnership, or approval by Decided that does not exist;
  • use site content to develop, train, improve, benchmark, or validate a competing product, dataset, model, or service except to the extent such restriction is prohibited by applicable law; or
  • use the site in any way that imposes an unreasonable or disproportionate load on infrastructure supporting the site.

4. Intellectual Property

The site, and all content, software, design elements, copy, graphics, logos, trademarks, service marks, trade dress, compilations, audiovisual materials, and other materials made available through it, are owned by Decided, its affiliates, or its licensors and are protected by intellectual property and other applicable laws.

Except for the limited right to access the site under these Terms & Conditions, you receive no license or other right to use any patent, copyright, trademark, trade secret, or other proprietary right of Decided or any third party. You may not remove, obscure, or alter any proprietary notices appearing on the site.

"Decided" and related names, logos, product names, and slogans are trademarks or service marks of Decided or its affiliates. You may not use them without Decided's prior written permission.

5. Feedback and Submissions

If you provide any ideas, suggestions, proposals, comments, feedback, or other materials relating to the site or Decided's business, products, or services (collectively, "Feedback"), you grant Decided a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid, transferable, sublicensable right to use, reproduce, modify, distribute, display, perform, create derivative works from, and otherwise exploit that Feedback for any lawful purpose without restriction, attribution, or compensation to you.

You represent and warrant that you have all rights necessary to provide any Feedback you submit and that your Feedback does not infringe or violate any third-party right or any law.

6. Third-Party Content and Links

The site may contain links to third-party websites, services, tools, integrations, documents, or resources for convenience only. Decided does not control and is not responsible for any third-party websites, content, policies, products, services, availability, or practices. A link does not imply endorsement, sponsorship, affiliation, or approval.

If you access any third-party website or service, you do so entirely at your own risk and subject to that third party's terms and policies. Decided disclaims all responsibility and liability arising from or related to your use of or reliance on any third-party website, service, or content.

7. Informational Content Only

The site is provided for general informational purposes only. Content on the site may describe operational approaches, product direction, workflows, compliance posture, integrations, case-study style examples, or other business topics, but it is not legal advice, employment advice, HR advice, compliance advice, tax advice, accounting advice, investment advice, or any other professional advice.

You are solely responsible for evaluating the accuracy, completeness, and fitness of any information on the site for your specific circumstances. You should consult your own legal, HR, security, tax, or other professional advisors before acting or refraining from acting based on site content. Any reliance you place on the site is strictly at your own risk.

8. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the site and all content, materials, information, and functionality made available through the site are provided on an "as is" and "as available" basis, with all faults and without warranties of any kind, whether express, implied, statutory, or otherwise.

Without limiting the foregoing, Decided disclaims all warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, reliability, currentness, availability, security, interoperability, and freedom from viruses, malware, or harmful components. Decided does not warrant that the site will be uninterrupted, error-free, secure, or free from delays, omissions, or loss, or that any defects will be corrected.

Decided does not warrant or guarantee any outcome from using the site or relying on site content. You assume the entire risk as to the quality, performance, and results of your use of the site.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Decided and its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and service providers, will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, or for any loss of profits, revenues, business opportunities, goodwill, use, data, or business interruption, arising out of or relating to the site or these Terms & Conditions, regardless of the theory of liability and even if advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the aggregate liability of Decided and its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and service providers, arising out of or relating to the site or these Terms & Conditions will not exceed the greater of (a) the amount you paid, if any, to use the site during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100).

These limitations apply even if any remedy fails of its essential purpose and even if you have not paid anything to access the site. If applicable law does not allow the exclusion or limitation of certain damages or liabilities, some of the above limitations may not apply to you, but only to the minimum extent required by that law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Decided and its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and service providers, from and against any and all claims, demands, actions, proceedings, damages, judgments, settlements, penalties, fines, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use of the site; (b) your violation of these Terms & Conditions; (c) your violation of any law or third-party right; or (d) any content, data, information, or materials submitted, transmitted, or otherwise provided by you.

Decided reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in that event you will cooperate fully with Decided in asserting any available defenses.

11. Suspension, Termination, and Changes

Decided may, at any time and for any reason or no reason, suspend, restrict, disable, discontinue, or terminate all or any part of the site or your access to it, with or without notice and without liability to you. Decided may also investigate and take appropriate legal action regarding any suspected or actual misuse of the site.

We may update or revise these Terms & Conditions from time to time by posting the updated version on the site and updating the effective date above. Changes will become effective when posted unless a later date is stated. Your continued use of the site after updated Terms & Conditions are posted constitutes your acceptance of the updated Terms & Conditions.

12. Governing Law and Dispute Forum

These Terms & Conditions and any dispute, claim, or controversy arising out of or relating to the site or these Terms & Conditions will be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of laws principles.

Before filing a formal claim, you agree to contact Decided at the email address below and provide a brief written description of the issue so the parties can attempt in good faith to resolve it informally. If a dispute is not resolved informally, then, to the maximum extent permitted by applicable law, the state and federal courts located in Delaware will have exclusive jurisdiction, and you and Decided each consent to the personal jurisdiction and venue of those courts.

13. Miscellaneous

If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

No waiver by Decided of any provision or right under these Terms & Conditions will be deemed a further or continuing waiver of that provision or right or a waiver of any other provision or right. Decided's failure to exercise or enforce any right or provision will not operate as a waiver of that right or provision.

You may not assign, delegate, or transfer these Terms & Conditions or any of your rights or obligations under them without Decided's prior written consent. Decided may assign these Terms & Conditions, in whole or in part, at any time without restriction.

These Terms & Conditions constitute the entire agreement between you and Decided regarding the site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties regarding the site, except as expressly stated in a separate written agreement signed by Decided.

14. Contact

If you have questions about these Terms & Conditions or need to send a legal notice relating to the site, you may contact Decided, Inc. at contact@decided.com.

Decided, Inc. may route requests to the appropriate internal contact, but use of that address does not create any obligation for Decided to accept any particular communication method, service method, or legal process except as required by applicable law.