Every VP can hit their number while the company misses. Decided checks in with your VPs and their teams weekly and shows where product, sales and CS pull apart.
"We used to find out in the last two weeks of the quarter. Two big deals slipped, waiting on a product answer nobody owned. With Decided, I hear it mid-quarter, while we can still save the deal." How Decided helps:
The misses start between product, sales and customer success, and reach you a quarter later.
Pipeline coverage gives you the math. Decided tells you the story behind it: which deals are waiting on a product answer, a security review or a pricing call, and who owns each one.
Churn starts in a handoff: sales to onboarding, onboarding to CS. Decided hears the same account come up in different teams and gives it one owner.
See what sales is promising customers next to what product is actually building. Catch the gap before the contract is signed, not at renewal.
Clara has a short voice check-in with each VP and their team every week. No forms, no extra report. She asks what changed, what's stuck and what needs a decision. Decided puts the answers together and shows you where product and go-to-market don't match.
What sales, marketing and CS tell customers, next to what product is building. You see where they match and where a promise runs ahead of the plan.
Which deals and renewals are at risk, what's stuck between product and sales, which decisions are waiting on you. Your exec team walks in with the same facts.
At the next check-in Clara asks if the decision was made and who's doing the next step. A slipped feature or an at-risk account stays open until it's fixed.
At-risk renewals kept falling through the cracks between sales and CS. Check-ins showed the same three product gaps behind most of them. Each gap got one owner, and churn fell 15% in two quarters.
Big deals kept waiting on product answers that sales and product each thought the other owned. The weekly brief put an owner on every one, and the deals closed that quarter.
The plan you gave the board moves every month. The longer nobody says anything, the later it shows up in pipeline and renewals. Find it while it's still a forecast, not a miss.
Those tools show what people type in. Decided asks your VPs and their teams what changed and what's stuck, then compares product with sales. It finds what falls between your tools.
They agree on who sees what before the first check-in. Decided shows where teams don't match. It doesn't score anyone.
A short voice check-in per person each week. No forms, nothing to maintain.
No. You see patterns across teams, not anyone's answers.
Your Google or Outlook calendar and an org chart you upload. Decided doesn't read your CRM or tracker.
With the people around your next launch or your biggest renewal risk. One round of check-ins, one brief, then you decide.
